• Ordering Guide

    All the things you need to know to order your handpan. I walk you through the whole process from choosing your handpan to receiving it.

  • Scales Explained

    We offer a wide range of scales, from popular options like D Celtic Minor and C# Amara to more exotic scales like C# Raga Desh.

FAQ

  • What is a handpan?

    A handpan is a unique, steel musical instrument with a convex shape, played with the hands and fingers. It produces melodic, resonant tones that are soothing and meditative. Each handpan is tuned to a specific scale, offering a range of notes that blend harmoniously.

  • How are your handpans made?

    Each handpan is handcrafted with meticulous attention to detail. The process involves shaping and tuning high-quality steel, followed by precise tuning of each note to achieve perfect resonance and balance. The entire process can take several weeks to ensure the highest quality sound and durability.

  • What scales do you offer?

    I offer a wide range of scales, from popular options like D Celtic Minor and C# Amara to more exotic scales like C# Raga Desh. If you have a specific scale in mind, I can also work with you to create a custom-tuned handpan that suits your musical preferences.

  • How do I choose the right scale for me?

    Choosing the right scale depends on your musical goals and personal taste. If you're unsure, I'm happy to provide guidance based on your experience level, preferred music styles, and desired emotional tone. Feel free to reach out, and we can discuss the best options for you.

  • Do you offer custom handpans?

    Yes, I offer custom handpans tailored to your specific needs. Whether you want a unique scale, specific design elements, or custom engraving, I can work with you to create a personalised instrument. Custom orders typically take longer to produce, but the result is a truly one-of-a-kind handpan.

  • How long does it take to receive my handpan?

    The production time for a handpan varies depending on the complexity of the order and current demand. On average, it can take anywhere from 4 to 8 weeks to complete a handpan. I will provide a more accurate timeline when you place your order.

  • What materials do you use?

    I use high-quality, nitrided steel or stainless steel to craft my handpans. These materials are chosen for their durability, rust resistance, and superior acoustic properties. The choice of material can also influence the instrument's tonal qualities, which we can discuss when selecting your handpan.

  • How do I care for my handpan?

    Proper care is essential to maintaining the sound and longevity of your handpan. I recommend storing it in a dry, cool place, avoiding direct sunlight and moisture. Regularly clean it with a soft cloth and apply a thin layer of oil to protect the steel. I provide detailed care instructions with each handpan.

  • Do you offer a warranty or guarantee?

    Yes, I stand behind the quality of my work. Each handpan comes with a one-year warranty covering any defects in craftsmanship or materials. This warranty does not cover damage caused by improper care or accidents. If you encounter any issues, please contact me, and I will work with you to resolve them.

  • Can I visit your workshop?

    I love connecting with fellow musicians and enthusiasts! Visits to my workshop are by appointment only. Please contact me in advance to schedule a visit, and I’d be happy to show you around, discuss my process, and even let you try out some of the instruments.

  • Do you ship internationally?

    Yes, I ship handpans worldwide. Shipping costs and delivery times vary depending on your location. I take great care in packaging each handpan to ensure it arrives safely. Customs duties and taxes are the responsibility of the buyer, so please check your local regulations.

  • What payment methods do you accept?

    I accept various payment methods, including credit/debit cards, PayPal, and bank transfers. For custom orders, a deposit is required to begin work, with the balance due upon completion of the handpan.

  • Can I return or exchange my handpan?

    Due to the personalised nature of handpans, returns and exchanges are generally not accepted unless there is a defect in the instrument. However, I want you to be completely satisfied with your purchase, so please contact me if you have any concerns, and we can discuss potential solutions.

  • Do you offer lessons or workshops?

    While I currently focus on crafting handpans, I occasionally offer workshops or can recommend trusted instructors for lessons. Keep an eye on my website for announcements, or feel free to ask for recommendations.